Frequently Asked Questions


Frequently Asked Questions
Do they need to be refrigerated?

We recommend all products should be kept in the fridge, however some jars can be kept on the shelf before opening (this is written on the front of the jar and includes all products in our Mustard & Chutney Style categories). 

What local and imported ingredients do you use?

Where possible we use all local ingredients. However we use some imported products, such Italian sundried tomatoes (Italy), and Californian Walnuts (USA), Parmesan Cheese (Italy), Blue Cheese (Denmark). All of our base ingredients such as eggs, honey, and basil are sourced from farms in Australia.

Why do you use Canola Oil?

We use an Australian Made Non-GM Canola Oil. A lot of the health concerns regarding Canola Oil occur due to the heating of this oil. All our mayonnaise & dip products that use Canola Oil are made cold, so there is no cooking of the oil in our products.

I need products without any sweetener, what do you recommend?

All of our Mayonnaise and Mustard based products are made with local honey to sweeten in place of sugar. However, our chutneys and jam products are made with sugar as a key ingredient for their consistency. If you are interested in products that contain no added honey or sugar, you should look at our Unsweetened Products range.

What is the difference between natural and refined sugar?

Natural, unrefined sugar comes from lactose in dairy and fructose in fruit and includes agave nectar, honey, maple syrup and stevia. Whereas refined sugar is taken from natural sources and refined through a manufacturing process that strips nutrients.

Which of your products are Gluten Free?

A majority of our products are gluten free. Please refer to individual product packaging to confirm their gluten free status.

Which of your products are Vegan?
We define Vegan products as those that do not include animal products of any kind, including egg and honey. Have a look at our Vegan range.
Which of your products are Dairy Free?
The products that contain no butter, milk, or cheese ingredients can be found in our Dairy Free range.
Which of your products are Vegetarian?
Most of our products are vegetarian, browse our entire Vegetarian range here.
Sometimes I buy the same product but it can look or taste different, why is this?

All of our products are made in small batches, so not every batch will be the same. Sometimes suppliers, quantities, and strength of the ingredients themselves can vary. But generally speaking, the taste of the products should be much the same.

How should I heat my Hollandaise or Bearnaise sauce?
Our recommendation is not to heat them. As they are made on a base of butter they will warm very quickly, naturally. We find the best way is to serve straight from the jar onto your meat/eggs/veggies – and the sauce will warm with the food. However you could also spoon some into a small dish placed near your stove while you’re cooking, which will gradually bring the sauce to room temperature.
Bone Broth
Is Roza’s Bone Broth a Liquid, a Concentrate, or a Powder?
Our bone broth is not concentrated or in a powder form. We cook our bone broth just like you would do at home. Our bone broth is liquid. Once you refrigerate it, it will thicken because of the collagen.
What is the difference between bone broth and stock?

Broth and stock are often confused. Stock is made with high heat and faster cooking techniques which often results in a watered-down liquid, whereas broths are slow cooked for at least 12 hours.

It is the long cooking time of Bone Broth and the gradual conversion of collagen into gelatin that imparts the great flavour. Collagen extraction takes a long time: that is why a good bone broth should be simmered for 12 hours on a very low heat.

How do I use Bone Broth?

Bone broth can be used in place of any liquid in any recipe or aspect of cooking. It’s an easy and efficient way to add some great flavour to your cooking. We soak and cook our grains, stir-fry’s and steamed vegetables all using bone broth!

Bone broth also makes for the perfect base for any soup. Or if cooking is not your thing, it’s wonderful to sip on its own.

What is the difference between fresh bone broth and bone broth powder?

A real, unprocessed bone broth will never be shelf stable. Like the difference between having fresh or powdered vegetables, we always say at Roza’s that fresh is best. It’s hard to know with dehydrated bone broths whether they still hold some of the same benefits of bone broth.

Unless there is full disclosure about the sourcing of the ingredients and the exact process being used, it’s really hard to be sure of the quality.